Lindenwood University’s Student Health Clinic is set to undergo a healthcare provider shift from Barnes Jewish Care to Mercy Healthcare, bringing additional on-campus health services for students. The Clinic is scheduled to reopen for the spring semester on January 17.
Heather Black, the Assistant Vice President of Student Affairs, noted that while most aspects of the health clinic will remain the same, there are a few notable changes in services:
Insurance Requirement: Students must present insurance when seen on campus.
Copay Coverage: Lindenwood will cover students’ copays when seen at the Health Clinic.
Online Appointment Scheduling: A new feature for convenient appointment booking.
Courier Options: Delivery services for medications to campus.
Psychiatric Nurse Practitioner: An in-house Psychiatric Nurse Practitioner will be added to provide mental health medication prescriptions and support, available by referral only.
The most significant change highlighted by Black is the requirement for students to present their insurance when receiving healthcare on campus, with Lindenwood covering the copay, regardless of whether students have Lindenwood’s insurance or their own.
Black emphasized open communication with students and encouraged them to voice any concerns or feedback. She acknowledged that this transition involves dealing with insurance for the first time, and adjustments may be made based on student experiences.
The introduction of a Psychiatric Nurse Practitioner is seen as a substantial enhancement to mental health services. While this professional is not available full-time, the addition aims to provide in-person care and support for mental health needs, reducing the need for external referrals.
Black also mentioned the potential for future expansion, given Mercy Healthcare’s proximity, possibly extending services to other nearby Urgent Cares.
Students are advised to visit the updated website for information on available services. An email notification will be sent to students directing them to the updated information. Black encouraged students to ask questions and provide feedback to facilitate continuous improvement in services during this transition.